Buyer Questions and Answers
BUYING ON SIMPLELOTS.COM
What can I buy on Simplelots?
You can save up to 90%on smartphones, tablets, e-readers, iPods, and video games. If you want to buysomething you currently don't see on Simplelots, tell us here contact us and we'll keep it under consideration.
How long will it take to get my order?
Shipping times can vary on Simplelots because we first send a shipping kit to the seller to fulfill the sale. Items are typically delivered to you within 5-10 business days. The distances between our shipping locations, the seller, and your
location can affect this time period. Although these shipping times may be
longer than some online retailers, by matching your order directly with an
individual seller, we are able to offer you greater savings.
Am I buying from Simplelots.com or from another person?
Simplelots is a marketplace for both buyers and sellers. Simplelots.com does not keep items in stock or sell items directly. The items you see on Simplelots are from
people who have listed them for sale. We monitor the marketplace to ensure that
only reliable and timely sellers are included.
How do I cancel my order?
If you mistakenlypurchased an item, visit your Transactions as soon as possible to
see if your order can be canceled. Cancellations can only be processed before the shipping kit is sent to the seller, which occurs daily. For any questions about cancellations, email us at sales@Simplelots.com.
How do I track my order?
Select your order on your Transactions page. Tracking information will appear and update on your Order page automatically once the seller ships your item.
Does Simplelots have a shopping cart?
There is no shopping cart on Simplelots. Items must be purchased individually by clicking the Buy Now button.
Can I combine shipping on multiple items?
There is no combined shipping on Simplelots because each item you purchase will likely come from a different individual seller and will ship separately.
What payment methods are accepted? Can I pay with PayPal?
Simplelots accepts Visa , MasterCard and Paypal.
What does Simplelots do to keep the marketplace secure?
We monitor the marketplace carefully so that only reliable buyers and sellers are included. Sellers who form a pattern of not fulfilling sales are removed.